Privacy Policy for Activlingo

Last updated: June 25, 2025

Activlingo (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Service”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.


1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Name

  • Email address

  • Profile photo (optional)

  • Language level and learning goals

  • Login credentials (hashed and encrypted)

b. Usage Data

  • Pages visited, features used

  • Interaction data (e.g. chat messages, voice input)

  • Progress, task completion, and vocabulary activity

  • Device and browser information

  • IP address and access logs

c. Audio Data

  • When using speech recognition features, we process your voice data locally or through secure APIs (e.g., OpenAI Whisper or Google TTS).

  • We do not store raw audio, only transcripts and usage stats.

d. Payment and Subscription Information

  • Payment method and status (via third-party providers like Stripe)

  • Subscription start and expiration dates

  • Trial periods and plan type

Note: We do not store credit card details. All transactions are processed securely by Stripe or other authorized third-party processors.


2. How We Use Your Information

We use your data to:

  • Provide and personalize the language learning experience

  • Monitor and analyze usage for improvements

  • Track learning progress and vocabulary mastery

  • Facilitate speech recognition and pronunciation feedback

  • Send updates, reminders, and transactional emails

  • Process payments and manage subscriptions

  • Improve our services and develop new features

  • Detect and prevent fraud or misuse


3. Legal Bases for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your data under one or more of the following legal bases:

  • Your consent

  • Fulfillment of a contract

  • Legal obligation

  • Legitimate interest (e.g., improving the app)


4. Sharing Your Information

We do not sell your data. We may share your data only with:

  • Service Providers (e.g., hosting, analytics, payment gateways)

  • Legal Authorities, if required by law or to protect our rights

  • OpenAI or Language Model Providers, when generating feedback or translations (only anonymized data)

  • Business Transfers, in case of merger or acquisition


5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You can request data deletion at any time.


6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your data

  • Correcting inaccurate data

  • Deleting your data

  • Restricting or objecting to processing

  • Withdrawing consent

  • Portability of data

To exercise your rights, email us at: support@activlingo.com


7. Security

We implement industry-standard measures to protect your data:

  • HTTPS encryption

  • Supabase secure database with role-based access

  • Encrypted tokens and secure auth

  • Limited access to user data by staff

Still, no system is 100% secure, and you use our service at your own risk.


8. Children’s Privacy

Activlingo is not intended for users under the age of 13 (or equivalent minimum age in your jurisdiction). If you believe a child has provided us personal data, please contact us to have it removed.


9. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the U.S. or other countries. We ensure appropriate safeguards for such transfers.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this page periodically.


11. Contact Us

If you have questions or concerns about this Privacy Policy, or would like to exercise your rights, contact us at:

Activlingo
Email: support@activlingo.com
Website: https://activlingo.com


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